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Domestic + International Shipping

DOMESTIC SHIPPING

Domestic First Class Package Shipping normally ships for receipt within 5-10 business days. Saturdays, Sundays and holidays are not considered business days. Expect an extended delivery date when:

  • Merchandise requires personalization
  • Merchandise is shipped direct from the manufacturer
  • Merchandise is of an irregular size or weight 
  • Merchandise is on back order from the manufacturer
  • Shipment is destined for a U.S. Territory or Possession
  • USPS is experiencing delays due to unexpected circumstances 

If you required more trackable and quick delivery, please select UPS Ground. Extra charge will apply. 

In the case of a backorder, all items may be delayed until all items are available for shipment.

We recommends providing a street address for shipping since using a P.O. Box address may result in a delay. Deliveries to APO/FPO and P.O. Boxes will be shipped via United States Postal Service at Standard rates. Select Standard Shipping at checkout. Allow for extended delivery times.

INTERNATIONAL SHIPPING

First Class International Package is the most affordable shipping option but please be aware that it may take between 4 - 10 weeks for delivery depending on your location. 

There may be delays due to Increased volume and carrier’s reduced capabilities to handle packages related to COVID-19. Please allow more time in consideration of current situation. 

All prices on our site are in US dollars. Your credit card company will bill you with your local currency at the current exchange rate.

When ordering outside of United States of America, the recipient is responsible for assuring the product can be legally imported to the destination country.

The recipient is the importer of record and must comply with all laws and regulations of the destination country. The recipient of an international shipment may be subject to import taxes, customs duties and fees, which are imposed once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient. 221B Tactical has no control over these charges, nor can predict what they may be.

Customs, duties, and taxes are non-refundable: so a shipment that is refused because of unexpected import fees, the cost of the original shipping and any return shipping charges will not be refunded. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

To avoid a delay in receiving your order from customs, we strongly suggest:

  • Providing a phone number where you can be reached by customs when your product arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
  • Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.

We do not refund original shipping charges for goods that are refused for delivery at customs.

If you have any shipping questions regarding your order, please contact us: Support@221btactical.com

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Accessibility Statement

We understand the importance of accessibility for all of our customers, including those with disabilities. While our website may not currently meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, we are actively working towards compliance and constantly seeking ways to improve the user experience for all of our customers.

To that end, we have implemented a variety of accessibility tools provided by third-party app, AppifyCommerce. These tools include features such as keyboard navigation, high contrast mode, font resizing, and alternative text for images read focus, various cursor sizes. We have also incorporated tools to help with visual impairments, such as screen readers and text-to-speech functionality.

In addition to these technical solutions, we have also made a commitment to providing clear and easy-to-understand information on our website. This includes using simple and straightforward language, providing alternative text for images and videos, and including clear and detailed product descriptions.

We understand that accessibility is an ongoing effort and that there may be areas of our website that are not fully accessible. If you have any difficulty accessing our website or have any suggestions for improvements, please contact us at [email or phone number]. We will make every effort to respond to your request as soon as possible and work towards resolving any issues you may have encountered.

We also strive to provide equal access to our products and services, including our online store and customer service channels. So, we are always open to feedback, suggestions, and ideas on how we can continue to improve accessibility on our website and in all aspects of our business.

Our ultimate goal is to ensure that all of our customers, regardless of ability, have a positive and seamless experience when visiting our website and purchasing from our store. Thank you for visiting our store and for your patience as we continue to work towards full compliance with the WCAG guidelines.

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